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Tea Lovers

About us

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Portal Tea

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OUR STORY

From our beginnings as a class project to the unexpected inclusion in FX’s “Portlandia”, one thing has remained constant — our drive to share the joy of tea with our community.

Tea Chai Té began as a tandem effort between co-owners and husband-and-wife duo Dominic and Angela Valdes. Together through college, the pair pursued the corporate lifestyle for which they'd planned; the issue, though, arose quite quickly — they weren't happy.

Journey Beginnings: From Cozy Tea Shop to Creative Haven

We started out in 2003 as a cozy tea shop with great tasting teas that could give others a space to create, socialize and relax.

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Unique Blends Born from Pacific Northwest Inspirations

Pouring our creativity and good intentions into coming up with unique and original blends in relaxing spaces, turned into the journey of a lifetime for us. Inspired often by the beautiful nature in the Pacific Northwest, our tea blends feature dreamlike flavor combinations using high quality, all natural ingredients.

A New Identity: Embracing the Spirit of Exploration

After 20 years of serving others great tasting tea adventures in our tea shops as Tea Chai Te, we decided to change our name to Portal Tea Company, something that embodies that spirit of creativity and exploration.

We’re still the same staff, serving your favorite original teas and bubble teas in relaxing tea shops - just now with a fun new name.

Innovating with New Tea Blends and Exciting Products

Inspired by this rebrand, we have been in creative mode again, coming up with new wonderful tea blends and other tea products, such as Chai Concentrates, Nitro Teas and a Pyramid Tea Bag line to help wholesale clients and retail customers more easily experience tea adventures. We still offer all of our teas wholesale and have added custom teas by the keg and new matcha lattes.

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OUR MISSION

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When we first kicked off this journey, we had one goal.

We just wanted to make great tea! 

While that mission hasn't changed, it's evolved thanks to the people that have given us their time and attention over the years. We've watched teens mature into adults in our shops, seen romances bloom, and anxiously waited to see the next masterwork to come from our most understated guests — paintings, poetry, and more, each created in our own slice of paradise.

Perhaps most importantly, the people that have supported us haven't always done so through direct patronage.

We've seen time and again how important community is when times get tough. While the pandemic is an obvious example, we've had numerous instances where a loving passerby or customers stopped to help and show a touch of kindness. And each time, it reinforced that what we were doing, the spaces we'd created — they were good.

This switch in names wasn't an overnight process. In fact, our branding has grown every few years to reflect the changes we've undergone; it felt natural then, and it feels natural now. 

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Why Portal?

We chose the name Portal Tea for a few reasons — first of all, Tea Chai Té can be a pain to pronounce. While that's not a huge problem for a teahouse, we wanted to begin expanding where our teas were offered. Realistically, that meant that ease of pronunciation was important — after all, it's hard to ask for something if you can't say it! (If you think that's bad, wait until you have to say it over the phone for the first time.)

OUR CORE VALUES

Chai Tea

Endless Possibilities | We are forward-thinking risk takers inspired by the world around us. We believe in embracing creative potential and encouraging personal growth and exploration.

Intrinsic Beauty | Beauty is all around us waiting to be discovered. We believe slowing down and focusing on the present moment to help us find tranquility, happiness, and harmony in our lives

Meaningful Connection | Tea has the power to bring people together and strengthen connections. We believe in building deeper and more trusting relationships by remaining open, respectful, and humble

Frequently asked questions

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Our Philosophy

From the plants in our nooks to the incredible artwork on our walls

Portal Tea has a simple mindset — to create delicious tea in cozy spaces that are safe for all. We want our shops to reflect their surroundings; for that reason, we use the mantra Tea as You Are as the guiding light in all we do

This is demonstrated most clearly in our shops — including a 1920 red caboose and Victorian home — whose unique characteristics are highlighted in a reflection of both the local community and those that keep the shops running.

Over the years, Angela has curated a collection of murals, table art, and hand-crafted artistic lighting that allows each shop's best qualities to shine. In that same vein, some of our teahouses host art showings to lend customers the opportunity to find inspiration in the work of other local creators.

In other words, from the plants in our nooks to the incredible artwork on our walls, it's all community-oriented. While this may seem like a small step, it helps keep us centered — after all, without our community, we wouldn't be here today

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